We wanted to reach out today and assure you that we are monitoring the coronavirus (COVID-19) situation closely and are working to ensure we meet the needs of our customers. We realize this health situation has already been disruptive to many businesses across the globe and wanted to share facts about what we're doing to support you. To ensure our customers’ businesses are supported we have taken specific steps as part of our business continuity plan.
These steps include:
Renew our policy to work from home in a thoughtful, choreographed manner. This ensures your businesses continues to receive excellent stability and support.
Working closely with our partners to make sure we have clear and accurate channels to communicate, at all levels, with our customers.
Promote virtual meetings via cloud-based software when we need to be face to face.
As a company proudly serving the small business community, we know how critical the online tools we provide are in helping our customers maintain their business during difficult and complex times like these.
As the situation evolves, know we will be investing in our capabilities, equipment and support and reacting in real-time to make sure we are here supporting our customers through this.
Your team at Trident